FAQs
These answers might help
Is our jewellery safe for sensitive skin?
Our products are made using skin-safe materials. However, since reactions may vary, we recommend avoiding prolonged contact with water, perfumes, or sweat to ensure comfort and long life.
Are our product photos accurate?
Yes, we strive to display products as realistically as possible. However, slight variations in colour or finish may occur due to photographic lighting and screen settings.
Do you offer Cash on Delivery (COD)?
No. We accept only prepaid orders.
Do you restock sold-out items?
Some designs are limited edition, while others may be restocked. You can click ‘Notify Me’ on the product page to get updates on restocks.
Do you take custom or bulk orders?
For special occasions, events, or gifting, we may be able to accept bulk/custom orders. Please reach us at contact@vivikthaa.com for details.